Shipping & Delivery

Domestic Shipping (South Africa)

Standard Delivery 3–5 business days R 99
Express Delivery 1–2 business days R 199
Free Shipping On orders over R 1,500 Free

International Shipping

We ship worldwide. International orders typically arrive within 7–14 business days, depending on your location and customs processing.

Shipping costs are calculated at checkout based on destination and package weight.

Packaging

Every Elsa Gray piece arrives in our signature packaging — a soft linen pouch nestled inside a branded gift box, perfect for gifting or keeping as your own.

Returns & Exchanges

Our Promise

30-Day Returns

Not quite right? Return unworn items within 30 days for a full refund.

Easy Exchanges

Need a different size? We offer free exchanges on all ring sizes.

Insured Shipping

All orders are fully insured during transit for your peace of mind.

Questions?

Our team is here to help with any shipping enquiries.

Get in Touch